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Important information

Our first priority is the health and wellbeing of our customers, retailers and staff. We now have a social distancing etiquette in place at our centre. Please click here for details. Thank you for your consideration, patience and understanding in helping to keep us all safe.

Please click here for our store updates.


Social distancing etiquette

Social distancing etiquette

The health and wellbeing of our customers and staff is our highest priority. In these times of social distancing, we may not always be able to let visitors into the centre and stores immediately so please do observe the signage and bear with us. Please note that the toilet facilities in the Sainsbury’s store are open but with specific guidance in place.

When in-centre, we ask if you could follow our social distancing etiquette:

  • Keep 2m apart & follow in-centre guidance
  • Avoid shopping in groups
  • Stay 4 steps away from people in front on the stairs & keep 2m apart on the travelators
  • Only 2 people or 1 visitor group at a time in lifts, with priority to disabled customers & those with buggies

Please use the hand sanitiser provided.

Face coverings are now compulsory in England's shops and indoor shopping centres. Please observe the new legislation when visiting Clifton Down Shopping Centre. Face coverings can be easily purchased from a range of our stores and our Vendamask machine in the open area of the Centre.

Please note that our car park uses a token system, with the token taken to gain entry also used to redeem at pay stations and to exit the car park. All tokens are disinfected and cleaned twice daily. Contactless payment facilities are available either by card or using Apple or Android Pay.

Be Considerate. Be Patient. Be Safe.

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